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FAQ's...Q: What makes Pop Watches a great brand?
A: Pop Watches are made under the watchful eye of a certified Swiss watchmaker. While his expertise is in Luxury and Fine Watches he has focused his attention on making a brand of affordable and fun watches with the quality and attention to detail that people expect from a luxury brand.
Q: Can I purchase Watches separately or do they all come with a band?
A: All watches come with a band. However, the bands can be purchased separately as an extra accessory.
Q: How do I set my Pop Watch?
- 1. Remove the watch from the band by gently squeezing the sides. This will pop the watch mechanism out from the band for you to set it to the proper time.
- 2. When you remove the watch, the stem will be on the right hand side. Gently pull it out with your fingers, and set the time. After the time is set properly, push the stem back in.
- 3. Gently push your Pop Watch back into the silicone band.
Q: How do you care for your Pop Watch band?
A: Pop Watches are made of silicone and are very durable and resistant to all types of activities. If your Pop Watch does become dirty it can be washed with gentle soap and water. Please be sure to remove the watch prior to washing and only wash the silicone band. It is not recommended to immerse the band in water due to the steel spring mechanism inside the silicone band.
Q: What forms of payment do you accept?
A: We accept all major credit cards, including PayPal.
Q: What is the cost of shipping?
A: Domestic: There is a flat rate of $4.95 for orders within the United States including Puerto Rico. International: All International Orders are shipped via USPS Express Mail and there is a rate of $14.95. As per our policy, we only ship Express Mail on International Orders to ensure that there is confirmation and the product is received in a timely manner.
Q: Are they water resistant?
A: Yes, they are water resistant. It is safe to wear a Pop Watch while washing your hands and other forms of mild water contact. They cannot be immersed in water.
Q: Do you accept returns?
A: Yes, ship them back (at your expense) to:
2555 NW 102nd Ave - #106
Doral, FL 33172
Please include order ID number and/or the name in which the order was placed. Also, please specify that you need a credit and we will refund your money at that time.
Q: Will I receive a tracking number when my order ships?
A: Yes, you will receive a tracking number as well as the shipping information for your order sent to the email that you provide us during checkout at www.popwatches.com.
Q: Do they come in different sizes?
A: Pop Watches are designed to fit everyone.
Q: Do the watches come with a warranty?
A: Yes, there is a 30 day limited warranty on movement and the silicone band.